CV Check Ltd ABN 25 111 728 842 and its subsidiaries (CVCheck, we, our), is bound by the Australian Privacy Principles (APPs), as set out in the Privacy Act 1988 (Cth) (Privacy Act). To comply with our obligations under the APPs, this Privacy Policy sets out how privacy is managed in our organisation and, in particular, in the OnCite mobile app.
We may at any time update this policy. If CVCheck changes this policy, we will notify you when you next use OnCite. The changed policy will apply from the time it was changed.
We are committed to complying with all applicable privacy laws which govern how CVCheck collects, uses, discloses and stores your personal information.
CVCheck owns and manages the OnCite app, the Cited website, Cited software and databases, and related documentation. The Cited platform can be used by individuals to have their identity, qualifications, certificates, criminal history and competencies independently verified and then shared with other parties who require evidence of third-party verification of these matters. The Cited Terms of Use and Privacy policy are available at cited.com.au.
OnCite is the free mobile app that can be downloaded to interact with the Cited platform, consume the Services available on Cited and provide a secure, mobile credentials passport.
When you first use the OnCite app, the app asks you to provide your Cited username and password.
The app then uses this information to access and download from your secure account on the Cited platform, your validated identity, your personal profile (including contact details), your proof of identity documents, your credentials that have been uploaded to Cited and the status (verified or unverified) of those credentials (your OnCite Information).
The app makes your OnCite Information available to you, on your personal device, in your secure, mobile credentials passport.
The app stores your OnCite Information on your personal device, in your secure, mobile credentials passport.
The Cited platform stores your personal information in accordance with the Cited Privacy Policy, a copy of which is available at Privacy - Cited.
We regularly review developments in security and encryption technologies. Unfortunately, no data transmission over the Internet can be guaranteed as totally secure. Accordingly, although we strive to protect such information, we cannot ensure or warrant the security of any information transmitted to us or from on-line systems or services and you do so at your own risk. Once we receive information from you, we take reasonable steps to preserve the security of the information in our own systems.
In certain circumstances, your OnCite Information may be available to approved third party suppliers or contractors engaged by CVCheck. Such parties are engaged for the purposes of providing software development and maintenance services, hardware and network security, and support in the provision of our Services. We take reasonable care in reviewing and maintaining third party approach to security and protection of your privacy before approving any such third party. This includes ensuring that the third parties commit to maintaining the standards set out in this Privacy policy. The third parties may be overseas, in Indonesia, New Zealand or Philippines. Other than authorised use by CVCheck staff, and approved third parties as described above, your OnCite Information is kept strictly confidential.
In certain circumstances we may be compelled by law to disclose your personal information to various regulators or authorities. If we have grounds to suspect crime, fraud or other legal non-compliance, we may disclose your OnCite Information to a relevant enforcement or investigative body.
Please also note that personal information collected by one part of CVCheck may be shared with other companies in the CVCheck group of companies, or with officers, auditors and professional advisers of companies in the group for reasonable business purposes.
You have the right to access the personal information that you provide to us.
Users can, subject to the Australian Privacy Principles, request a copy of, update or correct, the personal information provided to us by contacting us at privacy@cited.com.au.
It is important to us, and essential in providing the Services, that the personal information you provide is accurate, complete and up to date.
For privacy and security purposes, we may request specific information to verify the requestor's identity.
If you have a complaint in relation to the collection, use or disclosure of your personal information, or privacy matters generally, contact are as follows:
privacy@cited.com.au
Privacy Officer
+61 8 9226 0484
PO Box 1010, West Perth WA 6872
If the matter is not resolved to your satisfaction you can then refer your complaint to the Office of the Australian Information Commissioner at oaic.gov.au
Further information about an individual's rights under the Privacy Act can be obtained from the Office of the Australian Information Commissioner Enquiry Line on 1300 363 992.
Any further inquiries about Privacy Policy or inquiries or concerns about how any personal information is managed can be requested using the following contact details:
privacy@cited.com.au
Privacy Officer
+61 8 9226 0484
PO Box 1010, West Perth WA 6872